The Jacob Grant Blog

great

Jacob Grant communicates with me on a professional level. They make sure to be fair to the owners and renters.

Showed concern for issue plus issue was quickly resolved

Jacob Grant does a great job with our properties. They have great systems and processes in place to make things easy.

The repair guy came and fixed things in a good timely manner but he didn't clean up after himself and our drain clogged from the material he and to cut out to fix our shower. I had to pull out material out of the drain to free it up

They have highly qualified staff and good personal treatment

Great company to rent through. Can be a little confusing if you don’t work with the same person each time though.

I’ve worked with several property management companies over the years and Jacob Grant is the most fair, honest, and non- jerky I’ve ever worked with. If I can I’ll try to rent from them forever!

Water heater was fixed! But we have not had a follow up on our windows as we were told we would

Did a very good job. I have no complaints.

Working through the office with Amanda and Candace was always pleasant. Very straight forward, patient with questions and detailed in explanations. Not everything went perfectly, however, I always felt like I was valued as a tenant through their business. I did need to submit a couple of work orders, but they always responded quickly and with tact. Wish I would have rented here when I first moved to Rexburg! Final note - don't use CenturyLink. Optix is part of the monthly charges and works great.

Jaun came and fixed several problems I had in apartment, some gave him problems, but he remained patient and professional and got all fixed. 5 stars for Jaun.

Five star service from Abby, but I only gave four stars due to $728 cost for the small studio. The condition of the studio is very nice.

No complaints. When I moved in I hadn't seen the actual apartment (though I saw another with the same layout), but I was pleasantly surprised that my worries were unwarranted. The communication was timely and polite, and the people were willing to work with me. A few minor issues with the apartment (a cracked window, a dented door, and questionable sealing in the bathtub), but would recommend overall.

It was a reat job, but was not cleaned up 100%.

Very professional and friendly

Love this company- this year has been the best.

We have been active renters with JGPM since 01/2020. After our 18 month lease came to an end we signed on for another lease at the same location. Not even two months in-to the New lease circumstances arose that made moving the only option for our family. I began working with Jacob Grants team- specifically Amanda and Candace who guided us through the lease termination process for our old apartment while simultaneously working with us on our new place. I had heard of horror stories involving breaking leases agreements and hefty financial obligations, and I was terrified by them. Yet, moving had to happen. Let me just say, Amanda and Candace truly made it easy, and treated us like family, not just a tenant on the books. Thank you so much for being there for me and my family ladies! I’d love to make this a ten star if I could!

Jacob Grant's team is Amazing! Candice and Amanda went above and beyond to help us get into the awesome place we are in today. They're all down to earth people who treat you like you are more than just a renter. Thank you

Jorge did an inspection on my place, while doing the inspection he was very friendly, professional and was willing to get things fixed with out hesitation. Definitely would recommend Jacob Grant for all your rental needs.

Amanda and Abby are the best. They always greet you with a smile.They are always willing to help with any issues you have and try to resolve those ASAP. Troy has helped us out with numerous maintenance problems. He is always prompt and concerned with getting the problem resolved. We appreciate you! Best Team Ever!☺

Candice was so amazing, helpful, understanding and nice. Awesome P R.

Amanda is incredible! She has always tried to help problem solve any situation in the upmost professional manner. Thank you!

Keisha and Amanda and Troy and Juan who fix the heaters or the best I've never met a finer group of people to rent an apartment from in my life God bless Jacob Grant property Management

Candice, Ron and Amanda ' are wonderful. they have went way out of the way fpr me!, i appreciate there hard work.